PR Center

Customer Inquiry

Consultation procedure

Collection and use of personal information
Information on collection and use of personal information
'KCNET' collects the minimum personal information necessary to provide accurate and sincere answers to your inquiries. Therefore, we are notifying the collection and use of personal information as follows, so please read and agree to it.

1. Purpose of collection and use : Identity verification, customer inquiries, and complaint handling

2. Personal information collection items
Required items : customer name, e-mail, inquiry type, subject, inquiry details
Optional items : contact information, attachment

3. Retention and use period
- 6 months after collection

4. Refusal of consent to collection and use of personal information
- The customer may refuse to consent to the collection and use of personal information of this service, and may not use the service in this case.

  • ※ Call the Customer Satisfaction Center (1899-1399),
    and inquiries about logistics service use can be handled more quickly.